Privacy Policy

At Whisker Ridge, we are committed to protecting your privacy and ensuring the safety of your personal information - just as we are committed to the well-being of your feline companions. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you visit our website or use our services.

We collect personal information such as your name, email address and phone number when you book a stay or contact us. Additionally, we gather details about your cat, including their name, age, breed, medical history, and any special care instructions. For payment processing, we may collect billing details. Our website also uses cookies and analytics tools to collect data such as your IP address, browser type, pages visited, and time spent on our site.

Your information is used to process bookings, provide personalized care for your cat, communicate with you about your reservation or inquiries, improve our website and services, and send occasional updates or promotions. We implement industry-standard security measures to protect your data, including secure servers, encrypted connections, restricted access to sensitive information, and regular monitoring for vulnerabilities.

Cookies help enhance your browsing experience. You can disable them through your browser settings, though some features may not function properly. We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate our business, such as payment processors, or with legal authorities if required by law.

Our services are not intended for children under 13, and we do not knowingly collect personal information from minors. You have choices regarding your data: you may update or correct your personal information, opt out of promotional emails, or request deletion of your data, subject to legal and operational requirements.

If you have any questions about this Privacy Policy, please contact us at info@whisker-ridge.com, call us at (760) 420 4861.